CROWDCAR TERMS & CONDITIONS
Effective Date: May 21, 2026
CrowdCar LLC | www.crowdcarapp.com
READ THESE TERMS CAREFULLY BEFORE USING THE CROWDCAR PLATFORM. BY CREATING AN ACCOUNT OR USING THE PLATFORM IN ANY WAY, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT ACCESS OR USE THE PLATFORM.
1. Agreement to Terms
These Terms & Conditions ("Terms") form a binding legal agreement between you and CrowdCar LLC ("CrowdCar"), a limited liability company, governing your access to and use of the CrowdCar mobile application and any related services (collectively, the "Platform").
Your use of the Platform constitutes acceptance of these Terms, the CrowdCar Privacy Policy, and any other policies CrowdCar references or links from within the Platform. These documents together constitute the entire agreement between you and CrowdCar regarding the Platform and replace any prior understanding, communication, or agreement between you and CrowdCar on the same subject. You should read these Terms in full before creating an account. If anything in these Terms is unclear, you should consult independent legal or financial advice before agreeing to them. CrowdCar will not provide individual interpretation or legal advice about these Terms to any User.
2. Definitions
The following terms have the meanings assigned here wherever they appear in this agreement:
"Platform" means the CrowdCar mobile application and any associated website, software, or service operated by CrowdCar.
"User" means any individual who registers for or accesses the Platform, whether as a Driver, Rider, or both.
"Driver" means a User who posts a Trip on the Platform and offers one or more Seats to Riders.
"Rider" means a User who books or occupies a Seat on a Trip posted by a Driver.
"Trip" means a pre-planned journey that a Driver posts on the Platform, specifying origin, destination, date, time, available Seats, and Trip Price.
"Seat" means a single passenger space offered by a Driver in connection with a Trip.
"Booking" means a Rider's confirmed reservation of a Seat on a Trip.
"Trip Price" means the amount a Rider pays per Seat, as set by the Driver within Platform-imposed limits.
"Service Fee" means the fee CrowdCar deducts from the Driver's payout for use of the Platform.
"Cost-Sharing Arrangement" means a non-commercial arrangement in which Riders contribute to a Driver's pre-existing travel costs without generating profit for the Driver.
"Third-Party Services" means external platforms and vendors integrated with the Platform, including Stripe, Google Maps, Mapbox, and Persona.
"Content" means any text, data, images, messages, or other information a User submits to or transmits through the Platform.
3. Platform Description and Limitations
CrowdCar operates as a neutral online marketplace that connects Drivers and Riders for the purpose of arranging shared, pre-planned trips on a cost-sharing basis.
CrowdCar is not a transportation company. Specifically:
CrowdCar does not provide, operate, or control transportation services.
CrowdCar is not a transportation network company ("TNC"), common carrier, taxi service, or rideshare company as those terms are defined under applicable law.
Drivers are independent private individuals, not employees, contractors, or agents of CrowdCar.
CrowdCar does not direct, supervise, or control Drivers or the conduct of any Trip.
All transportation arrangements are made directly between Users. CrowdCar is not a party to any Trip.
CrowdCar performs only basic identity verification through its third-party vendor, Persona. This verification does not constitute a background check, criminal history review, driving record review, or endorsement of any User.
4. Eligibility Requirements
To register for or use the Platform, you must:
Be at least 18 years of age.
Be legally authorized to enter into binding contracts under applicable law.
Not be prohibited from using the Platform under any prior CrowdCar decision or applicable law.
Provide accurate, complete, and current information at registration and keep that information up to date.
If you register as a Driver, you must also satisfy the additional requirements in Section 6. CrowdCar may, at its discretion, request additional information or documentation to confirm your eligibility before or after you create an account. If you cannot or do not provide that information when reasonably requested, CrowdCar may decline to register you, restrict your access, or suspend or close your account. You may not create more than one account, create an account on behalf of someone else without their authorization, or create an account if CrowdCar has previously suspended or terminated your account.
5. Account Registration and Security
You must create an account to access the Platform. When you register, you agree to:
Provide accurate and complete information.
Maintain the security and confidentiality of your login credentials.
Notify CrowdCar immediately at support@crowdcarapp.com if you suspect unauthorized access to your account.
Accept responsibility for all activity that occurs under your account.
You may not share your account, transfer it to another person, or allow another person to use it on your behalf. You are responsible for any Trip, Booking, message, or payment associated with your account, whether or not you personally initiated it. If your account is used by someone else as a result of your failure to protect your credentials, CrowdCar may treat those actions as your own for purposes of these Terms.
CrowdCar may suspend or terminate any account at its discretion, including where CrowdCar reasonably believes an account has been compromised, used in violation of these Terms, or used in a way that creates risk to other Users, the Platform, or third parties.
6. Driver Obligations and Insurance Acknowledgment
This section applies to any User who posts a Trip on the Platform. By posting a Trip, you represent and warrant the following:
6.1 Licensing and Vehicle
You hold a valid U.S. driver's license that authorizes you to operate the vehicle used for the Trip.
You own the vehicle or have the vehicle owner's express written permission to use it for the Trip.
The vehicle has four wheels, no more than seven seats, and each offered Seat is equipped with a working seatbelt as required by law.
The vehicle is registered, inspected, and otherwise in legal and safe operating condition.
You will comply with all applicable traffic, vehicle, and child-restraint laws while operating the vehicle, including speed limits, seatbelt requirements, and laws prohibiting the use of a phone while driving.
You are physically and medically fit to operate a motor vehicle safely.
You will not operate the vehicle while impaired by alcohol, drugs, prescription medication, or any other substance or condition that affects your ability to drive safely.
You will be the sole driver of the vehicle for the entire duration of the Trip.
6.2 Insurance Acknowledgment
YOU ARE SOLELY RESPONSIBLE FOR DETERMINING WHETHER YOUR PERSONAL AUTO INSURANCE POLICY COVERS COST-SHARING ARRANGEMENTS OF THIS KIND. MANY STANDARD PERSONAL AUTO INSURANCE POLICIES EXCLUDE OR LIMIT COVERAGE WHEN A VEHICLE IS USED TO TRANSPORT PASSENGERS FOR COMPENSATION OR COST-SHARING. CROWDCAR DOES NOT PROVIDE, ARRANGE, OR VERIFY INSURANCE COVERAGE FOR ANY DRIVER OR VEHICLE.
By posting a Trip, you acknowledge that:
CrowdCar has not verified and does not represent that you carry insurance coverage for cost-sharing trips.
CrowdCar bears no liability for any accident, injury, death, property damage, or loss arising out of any Trip, whether or not you are insured.
You indemnify CrowdCar for any claim arising from your failure to maintain adequate insurance coverage.
6.3 Non-Commercial Conduct
You are acting as a private individual, not a commercial transportation provider.
You will not use the Platform to offer rides as a business or professional service.
You will not post duplicate Trip listings for the same journey.
You will not offer more Seats than are physically available in the vehicle.
You will not solicit tips, cash payments, additional fees, or any form of compensation from Riders outside the Trip Price set in the Platform.
You will not accept a Booking that you do not intend to fulfill, and you will notify the affected Rider as soon as possible if your Trip changes, is delayed, or must be cancelled.
7. Rider Obligations
By booking a Trip, you agree to:
Provide accurate information required for the Booking.
Arrive at the designated pickup location on time and ready to depart.
Behave respectfully toward the Driver and other passengers throughout the Trip.
Comply with any reasonable safety or conduct requests made by the Driver.
Not request or expect services beyond cost-sharing transportation as described in the Trip posting.
Riders acknowledge that CrowdCar does not guarantee the identity, qualifications, insurance, vehicle condition, or conduct of any Driver. Riders are responsible for evaluating whether to accept a Trip and may decline or exit any Trip if they feel unsafe.
Riders agree not to bring weapons, illegal substances, hazardous materials, or animals onto a Trip without the Driver's advance permission. Riders agree not to consume alcohol or drugs in the vehicle, distract or interfere with the Driver, or engage in conduct that creates a safety risk for the Driver or other passengers. Riders are responsible for any damage they cause to the vehicle during a Trip and agree to reimburse the Driver for reasonable repair or cleaning costs.
8. Trip Scope and Geographic Restrictions
At this time, the Platform is available only for Trips that start, end, and occur entirely within the State of Ohio. Drivers are solely responsible for confirming that their Trip complies with this restriction before posting.
Trips may not cross state lines or originate or terminate outside Ohio, even where the most direct route between two Ohio points would do so. CrowdCar may decline, cancel, or remove any Trip that does not comply with this restriction without notice and without liability to the Driver or any Rider.
CrowdCar reserves the right to expand, modify, or restrict geographic availability at any time and for any reason. When the Platform becomes available in additional locations, the rules and obligations in these Terms will apply to those locations unless CrowdCar publishes separate or supplemental terms.
9. Cost-Sharing Structure and Fee Disclosure
CrowdCar facilitates Cost-Sharing Arrangements. The Platform is not designed for, and must not be used for, commercial transportation or profit-generating activity by Drivers.
9.1 Price Limits
Drivers set their Trip Price within limits established by the Platform. The total amount collected from all Riders for a single Trip is capped based on applicable IRS standard mileage rates. This cap is in place to confirm that Drivers do not exceed cost-recovery and do not generate profit from Trips.
9.2 Fee Structure
CrowdCar deducts its Service Fee from the Driver's payout. The Rider pays only the Trip Price set by the Driver. CrowdCar does not add any charge to the Rider's payment above the Trip Price. Before confirming a Trip posting, the Driver will be shown the exact amount they will receive after the Service Fee and any applicable Third-Party processing fees are deducted.
9.3 No Profit
Drivers must not generate profit from Trips. CrowdCar reserves the right to suspend or terminate any account found to be using the Platform for commercial or profit-generating transportation activity.
This cost-sharing structure, including the price cap and fee arrangement, is designed to maintain the Platform's classification as a non-commercial Cost-Sharing Arrangement rather than a TNC or for-hire transportation service under applicable state and federal standards.
10. Payments and Payouts
All payments on the Platform are processed through Stripe, a third-party payment processor. By using the Platform, you agree to Stripe's terms of service and privacy policy.
CrowdCar does not store, access, or control your payment card information. All payment data is handled by Stripe in accordance with PCI-DSS standards.
Driver payouts are issued through Stripe Connect. Processing times and fund availability are governed by Stripe's policies, not CrowdCar.
CrowdCar is not liable for payment delays, errors, or failures attributable to Stripe or any other Third-Party Service.
By submitting payment information, you authorize CrowdCar and Stripe to charge your payment method for the Trip Price, any applicable processing fees, and any other amounts you owe under these Terms. If a charge is reversed, disputed, or charged back without a valid basis, CrowdCar may recover the amount through other means and may suspend or close your account.
11. Cancellations and Refunds
Refund eligibility depends on the timing and circumstances of the cancellation and is subject to Stripe's processing limitations. Stripe's processing fees are non-refundable regardless of the reason for cancellation.
CrowdCar reserves the right to determine refund eligibility at its discretion. Specific refund policies will be disclosed on the Platform at the time of Booking, and those policies are incorporated into these Terms.
If a Driver cancels a Trip after a Rider has booked a Seat, CrowdCar will work in good faith to refund the Rider's Trip Price, subject to Stripe's processing limitations. CrowdCar is not obligated to provide a replacement Trip or to cover any costs the Rider incurs as a result of a cancellation, including alternative transportation, accommodations, missed connections, or lost time. CrowdCar may apply reasonable consequences to Drivers who cancel Trips repeatedly, including suspension or termination of the Driver's account.
If a Rider does not appear at the agreed pickup location within a reasonable window after the scheduled Trip time, the Driver may treat the Booking as a no-show and the Rider may not be entitled to a refund.
12. User Communications and Messaging
The Platform includes in-app messaging that allows Drivers and Riders to communicate about Trips. By using the messaging feature, you agree to:
Use messaging only for Trip-related communication.
Not send spam, unsolicited commercial messages, harassment, threats, or Content that violates these Terms or applicable law.
Not solicit off-platform payments or arrange transportation outside of the Platform.
CrowdCar is not the author, publisher, or distributor of any Content that Users transmit through the Platform's messaging feature. CrowdCar's role is limited to providing the technical infrastructure that enables Users to communicate with each other. CrowdCar is not treated as the publisher or speaker of any User-generated Content and is not liable for any Content transmitted by Users through the Platform.
CrowdCar reserves the right, but not the obligation, to monitor, remove, or restrict access to Content that violates these Terms.
13. Prohibited Conduct
You may not use the Platform to:
Violate any applicable local, state, or federal law or regulation.
Misrepresent your identity, age, qualifications, or vehicle information.
Allow a person who is not the verified account holder to act as the Driver or accept a Booking on a Trip you posted.
Post fraudulent, duplicate, or misleading Trip listings.
Offer or receive transportation on a commercial or for-profit basis.
Harass, threaten, stalk, or harm any other User.
Discriminate against any other User on the basis of race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, or any other characteristic protected by law.
Interfere with or disrupt the Platform's infrastructure, servers, or networks.
Attempt to gain unauthorized access to another User's account or data.
Use automated tools, bots, or scrapers to access the Platform.
Collect or harvest other Users' personal information without authorization.
Transmit malware, viruses, or other harmful code.
Circumvent or attempt to circumvent the Platform's cost-sharing price caps.
CrowdCar may remove Content and suspend or terminate accounts for violations of this section without prior notice. CrowdCar may also report conduct that appears to violate the law to law enforcement, regulators, or other appropriate authorities and may cooperate with any resulting investigation, including by producing User account information as required.
14. Third-Party Services
The Platform integrates with the following Third-Party Services:
Stripe: Handles all payment processing and Driver payouts. Stripe's terms of service and privacy policy govern your payment data.
Google Maps and Mapbox: Provide mapping and navigation services within the Platform. Each service's terms govern its respective functionality.
Persona: Provides basic identity verification for Users. Persona's terms of service and privacy policy govern its collection and processing of identity data.
CrowdCar is not responsible for the availability, accuracy, security, or privacy practices of any Third-Party Service. Your use of Third-Party Services is at your own risk and subject to each provider's terms. A disruption or failure of any Third-Party Service does not create liability on the part of CrowdCar.
15. Content and Intellectual Property
15.1 CrowdCar Intellectual Property
The Platform and all content, software, graphics, logos, trademarks, and materials provided by CrowdCar are owned by or licensed to CrowdCar and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any CrowdCar-owned material without express written permission.
15.2 User Content
You retain ownership of Content you submit to the Platform. By submitting Content, you grant CrowdCar a non-exclusive, worldwide, royalty-free license to use, store, display, and process that Content solely to operate and improve the Platform. You represent that you own or have the right to submit any Content you post and that your Content does not infringe any third-party rights.
You agree not to submit Content that is unlawful, fraudulent, defamatory, threatening, harassing, obscene, infringing, or that promotes discrimination or violence. You also agree not to submit Content that contains personal information about another person without their consent, advertises services unrelated to a Trip, or attempts to direct Users to transact outside the Platform.
CrowdCar may remove Content that violates these Terms or is otherwise objectionable, at its sole discretion. CrowdCar is not obligated to monitor or pre-screen Content, and the absence of review does not signal approval. CrowdCar may also retain copies of removed Content as needed to enforce these Terms or to comply with applicable law.
16. Account Suspension and Termination
CrowdCar may suspend or terminate your account at any time, with or without notice, for any of the following reasons:
Violation of these Terms or any incorporated policy.
Conduct that CrowdCar determines poses a risk to other Users, the Platform, or third parties.
Misrepresentation of identity, vehicle, or any material information.
Use of the Platform for commercial transportation or profit-generating activity.
Failure to comply with applicable law.
Upon termination, your right to access the Platform ends immediately. Any pending Bookings tied to your account may be cancelled by CrowdCar without further obligation to you or any other User. CrowdCar may retain account information, transaction records, and communications after termination for as long as needed to comply with legal obligations, resolve disputes, prevent fraud, and enforce these Terms.
CrowdCar is not liable to you for any termination, including for loss of access, lost opportunities, lost earnings, or any inconvenience caused by termination. Provisions of these Terms that by their nature should survive termination will survive, including Sections 9, 12, 17, 18, 19, and 20.
You may close your account at any time by contacting support@crowdcarapp.com. Closing your account does not relieve you of any obligation that arose before closure, including outstanding payment obligations, indemnification obligations, or liability for breach of these Terms.
17. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROWDCAR DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
(A) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
(B) WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
(C) WARRANTIES AS TO THE ACCURACY OR COMPLETENESS OF ANY CONTENT ON THE PLATFORM;
(D) WARRANTIES REGARDING THE IDENTITY, QUALIFICATIONS, INSURANCE STATUS, OR CONDUCT OF ANY USER;
(E) WARRANTIES THAT ANY TRIP WILL BE COMPLETED AS POSTED OR THAT ANY BOOKING WILL BE HONORED.
CROWDCAR DOES NOT VERIFY THAT DRIVERS ARE INSURED, LICENSED, OR QUALIFIED TO OPERATE A VEHICLE. RIDERS ASSUME ALL RISK ASSOCIATED WITH PARTICIPATING IN ANY TRIP. ANY ADVICE OR INFORMATION YOU OBTAIN FROM CROWDCAR OR THROUGH THE PLATFORM DOES NOT CREATE A WARRANTY THAT IS NOT EXPRESSLY STATED IN THESE TERMS. NO USER MAY RELY ON ANY ORAL OR WRITTEN STATEMENT FROM CROWDCAR PERSONNEL OR REPRESENTATIVES THAT CONFLICTS WITH THESE TERMS.
18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CROWDCAR, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING BUT NOT LIMITED TO:
(A) PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE ARISING FROM OR RELATED TO ANY TRIP;
(B) LOSS OF DATA, PROFITS, REVENUE, GOODWILL, OR BUSINESS OPPORTUNITIES;
(C) UNAUTHORIZED ACCESS TO OR USE OF YOUR ACCOUNT OR PERSONAL INFORMATION;
(D) ERRORS, OMISSIONS, OR INACCURACIES IN PLATFORM CONTENT;
(E) CONDUCT OF ANY USER ON OR OFF THE PLATFORM;
(F) ANY FAILURE OR DISRUPTION OF THIRD-PARTY SERVICES.
IN NO EVENT WILL CROWDCAR'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF: (A) THE TOTAL SERVICE FEES PAID BY YOU TO CROWDCAR IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00).
THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY ON WHICH A CLAIM IS BASED, INCLUDING CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, AND EVEN IF CROWDCAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, CrowdCar's liability will be limited to the maximum extent permitted by law.l
19. Indemnification
You agree to indemnify, defend, and hold harmless CrowdCar and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
Your use of the Platform.
Any Trip you post or participate in, including any accident, injury, or property damage.
Your breach of these Terms.
Your violation of any applicable law or regulation.
Your Content or any claim that your Content infringes a third party's rights.
Your failure to maintain adequate insurance as required under Section 6.2.
CrowdCar reserves the right to assume exclusive control of the defense and settlement of any claim covered by this section, at your expense. If CrowdCar assumes the defense, you agree to cooperate fully, including by providing information, witnesses, and reasonable access to documents in your possession. You may not settle or compromise any claim covered by this section without CrowdCar's prior written consent.
Your obligations under this section survive termination of your account and these Terms.
20. Dispute Resolution and Arbitration
20.1 Informal Resolution
Before filing any formal legal proceeding, you agree to first provide CrowdCar with written notice describing your claim in reasonable detail and the relief you seek. Send notice to: legal@crowdcarapp.com. CrowdCar will have thirty (30) days after receiving your notice to attempt to resolve the dispute informally. You agree to participate in good faith in any informal resolution process.
20.2 Binding Arbitration
If informal resolution does not resolve the dispute within thirty (30) days, you and CrowdCar each agree to resolve the dispute through final and binding individual arbitration rather than in court, except as provided in Section 20.4.
The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, as in effect at the time of the dispute. The arbitration will be seated in Ohio. The arbitrator will have the authority to award any relief that a court could award, subject to the limitations in Section 18.
20.3 Class Action Waiver
YOU AND CROWDCAR EACH WAIVE THE RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. IF THIS WAIVER IS FOUND UNENFORCEABLE, THEN THE ENTIRETY OF SECTION 20.2 WILL BE NULL AND VOID.
20.4 Small Claims Exception
Either party may bring an individual claim in small claims court in lieu of arbitration, provided the claim qualifies for small claims court under applicable Ohio rules and the claim remains on an individual basis.
20.5 Survival
This Section 20 survives termination of these Terms and your account for any reason.
21. Governing Law
These Terms are governed by and construed under the laws of the State of Ohio, without regard to conflict-of-law principles. Federal law applies where applicable, including the Federal Arbitration Act, which governs Section 20.
Subject to Section 20, any legal proceeding not subject to arbitration will be brought exclusively in the state or federal courts located in Stark County, Ohio, and both parties consent to personal jurisdiction and venue in those courts. Both parties waive any objection based on inconvenient forum.
If you bring any claim against CrowdCar, you must do so within one year after the claim arose. Claims brought after that period are barred. This shortened period does not apply where applicable law prohibits parties from agreeing to a shorter limitations period.
22. Modifications to These Terms
CrowdCar reserves the right to modify these Terms at any time. For material changes, CrowdCar will provide at least fourteen (14) days' advance notice via email or a prominent notice on the Platform before the changes take effect. For non-material changes, such as clarifications or corrections, updates may take effect immediately upon posting.
Your continued use of the Platform after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to revised Terms, you must stop using the Platform before they take effect and close your account if you have one.
The version of the Terms in effect at the time you use the Platform governs your use during that period. CrowdCar will keep prior versions of these Terms available on request. The date listed at the top of these Terms reflects the most recent revision.
23. General Provisions
23.1 Entire Agreement
These Terms, together with CrowdCar's Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and CrowdCar regarding the Platform and supersede all prior agreements.
23.2 Severability
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable. All remaining provisions remain in full force.
23.3 No Waiver
CrowdCar's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
23.4 Assignment
You may not assign or transfer these Terms or any rights or obligations under them without CrowdCar's prior written consent. Any attempted transfer in violation of this section is void. CrowdCar may assign these Terms, in whole or in part, without notice, including in connection with a merger, acquisition, reorganization, or sale of assets. These Terms bind and benefit each party's permitted successors and assigns.
23.5 Relationship of the Parties
Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between you and CrowdCar. Drivers are independent private individuals. CrowdCar is a marketplace platform only.
23.6 Force Majeure
CrowdCar is not liable for any failure or delay in performance caused by events outside its reasonable control, including natural disasters, severe weather, pandemics, public health emergencies, government actions, civil unrest, war, terrorism, labor disputes, internet or telecommunications outages, or failures of Third-Party Services. During any such event, CrowdCar may suspend or modify the Platform without notice and without liability to any User.
23.7 Notices
CrowdCar may provide notices to you through the Platform, by email to the address associated with your account, or by other reasonable means. Notices to CrowdCar must be sent in writing to legal@crowdcarapp.com or to the mailing address listed on the Platform. Notices are effective when sent.
23.8 No Third-Party Beneficiaries
These Terms are for the benefit of you and CrowdCar only. No other person or entity has any right to enforce these Terms or any provision of them.
24. Contact Information
For questions about these Terms, contact CrowdCar at:
CrowdCar LLC
Email: support@crowdcarapp.com
Website: www.crowdcarapp.com
BY USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS & CONDITIONS.
Last Updated: May 21, 2026