Need help with CrowdCar?
Need help with CrowdCar?
We're here to help. Find answers to common questions or contact our support team.
FAQ
Simply download the CrowdCar app and click GET STARTED on the first screen that pops up. From there, fill out all the necessary information and agree to the Terms & Conditions and Privacy Policy.
Go to the Search page, select a departure city, a destination city, and the day that you wish to travel.
Go to the Post page, select a departure address, a destination address, and whether or not you are open to driving on toll roads. From there, follow the remainder of the instructions, confirming the route, inputting your car details, and confirming the price of a seat on your trip.
Go to the Trips page, select the trip that you wish to cancel, and click CANCEL TRIP.
Passenger payments are processed securely through Stripe. Once a passenger's seat request is accepted, Stripe processes the payment according to CrowdCar's payment terms.
Driver payouts are issued on a regular schedule after the applicable settlement period.
You can close your account in the app from the Help page. After all transactions involving your account have been processed, your account will be slated for deletion. You can also visit the Request Account Deletion page or click the REQUEST ACCOUNT DELETION button below to request account deletion from our website.
Send an email to hello@crowdcarapp.com to request your data. You can also click the REQUEST DATA button below.
For information on how your data are processed and used, please see our Privacy Policy.
Contact Us
CrowdCar LLC
6545 Market Ave N Ste 100
Canton, Ohio 44721-2430
United States
Support Email: hello@crowdcarapp.com
Phone: +1 (234) 203-2035